Support That
Works for You

Orders & Payments

You can track the real-time status of your order through your account dashboard, view complete purchase history, and receive updates via email. At checkout, choose from a wide range of secure payment options, from most credit card providers, Apple Pay, and more!

Shipping & Delivery

We provide charge a small shipping fee on all products. Products can be expected to arrive 2-5 days after they are placed. Express shipping is next or 2 day shipping. If there are errors in the logistical process an email will be sent within 12 hours of your order being placed.

Returns & Warranty

If something isn’t quite right, we’ve got you covered. Return any unused items within 5 days for a full refund, no questions asked. All products also come with a 30-day warranty against defects in materials or workmanship. Return shipping is easy and guided step-by-step.

Sizing & Product Info

Each product page includes detailed sizing charts, fit recommendations, and fabric care instructions to help you shop confidently. If you still need assistance, our team is ready to offer personalized sizing advice to ensure the perfect fit for your lifestyle and preferences.

Frequently Asked Questions

01.

What is the delivery time for my order?

Most orders are processed within 1–2 business days and arrive in 2-5 days via trusted shipping partners.

02.

How do I return a product?

You can return products by emailing support@veydroscollective.com.

03.

Do you offer international shipping?

Currently, we only ship within Canada. International shipping will be available soon — stay tuned!

04.

What if my item is damaged or defective?

We offer a 30-day product warranty. If your item arrives damaged, contact us immediately for a replacement or refund.

05.

Where can I find size and care info?

Each product page includes a size chart and care guide. If you need help, our support team is happy to assist.

06.

Which payment methods are accepted?

Almost all payments are accpeted via our trusted partners at Veydros. You can use Apple Pay, Link, Visa, and many more.

01.

What is the delivery time for my order?

Most orders are processed within 1–2 business days and arrive in 2-5 days via trusted shipping partners.

02.

How do I return a product?

You can return products by emailing support@veydroscollective.com.

03.

Do you offer international shipping?

Currently, we only ship within Canada. International shipping will be available soon — stay tuned!

04.

What if my item is damaged or defective?

We offer a 30-day product warranty. If your item arrives damaged, contact us immediately for a replacement or refund.

05.

Where can I find size and care info?

Each product page includes a size chart and care guide. If you need help, our support team is happy to assist.

06.

Which payment methods are accepted?

Almost all payments are accpeted via our trusted partners at Veydros. You can use Apple Pay, Link, Visa, and many more.

01.

What is the delivery time for my order?

Most orders are processed within 1–2 business days and arrive in 2-5 days via trusted shipping partners.

02.

How do I return a product?

You can return products by emailing support@veydroscollective.com.

03.

Do you offer international shipping?

Currently, we only ship within Canada. International shipping will be available soon — stay tuned!

04.

What if my item is damaged or defective?

We offer a 30-day product warranty. If your item arrives damaged, contact us immediately for a replacement or refund.

05.

Where can I find size and care info?

Each product page includes a size chart and care guide. If you need help, our support team is happy to assist.

06.

Which payment methods are accepted?

Almost all payments are accpeted via our trusted partners at Veydros. You can use Apple Pay, Link, Visa, and many more.